At Soruvia, we want you to shop with confidence. Our return policy is designed to make the process simple and hassle-free. If you're not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for a full refund or exchange. Items must be unused and in original condition with all packaging and tags intact. Certain items may be final sale and non-returnable. To initiate a return, contact our customer service team with your order number and reason for return. Refunds are processed within 5-7 business days after we receive and inspect your returned item. Shipping costs for returns are the customer's responsibility unless the return is due to our error or a defective product. For questions about specific items or your return, please reach out to our support team.
